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Privacy Policy

When you register with our website, you may be required to answer certain questions and provide certain personal information about yourself. In addition, such personal information may be disclosed to us during or as a consequence of our providing services to you. The Data Protection Act 1998 sets out your rights as a consumer in respect of information held about you by businesses.

These terms and conditions are provided to set out clearly the relationship between us. By registering with us and/or using this website you consent to these terms and conditions. However, this shall not effect your rights in relation to your personal data which are explained below.


1.1 Your information will be held by Amenity Horticultural Services Limited (Company Number 02803955) ("Amenity Horticultural Services"). Amenity Horticultural Services has its registered office at Coppards Lane, Northiam, East Sussex, TN31 6QN. Amenity Horticultural Services is called the "Data Controller" because it has control over and responsibility for your personal information.

1.2 Amenity Horticultural Services is the owner of this website (the "Amenity Horticultural Services Website").

1.3 If the business of Amenity Horticultural Services is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.


2.1 The information about you which we will collect may include:

2.1.1 Personal contact details such as name, address, telephone number, and e-mail address; and

2.1.2 Information about the transactions you undertake.


3.1 We may receive information about you directly from you when you submit information to us either in person or through the Amenity Horticultural Services Website.

3.2 Additional information is collected automatically about your visit to the Amenity Horticultural Services Website (see "Cookies" below).


4.1 We may use your information for a number of purposes which are outlined below:

4.1.1 The provision of our services to you: To administer and maintain our records; To ensure that the service we offer you continues to be the most appropriate service for your needs; To respond to any query that you may raise with us; and To update our systems to provide an enhanced service to you.

4.1.2 Marketing, selling, and trading in personal information purposes: Your information may be sold to suppliers of other goods and services which we feel may be of interest to you. These third parties may contact you directly or indirectly and offer their goods and services to you. If you would rather not receive this information, please send an email to with the subject line "no third parties" or write to the data controller at the address below. Your personal data may be used to keep you informed about other products and services offered by Amenity Horticultural Services and our group companies. If you would rather not receive this information, please send a blank email to with the subject line "no marketing" or write to the data controller at the address below.

4.1.3 Other purposes: Your information may be used by Amenity Horticultural Services for the purpose of research and statistical analysis; Amenity Horticultural Services may disclose information to other companies within the same group of companies as Amenity Horticultural Services; and Amenity Horticultural Services may use information about your registration for our internal customer service monitoring.
4.1.4 The period of use of the personal data supplied by you will not be longer than we deem necessary but may, subject to clause 8.1.4, be unlimited.


5.1 The Amenity Horticultural Services Website uses "cookies". Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. Cookies are sent by the Amenity Horticultural Services Website to ensure that it does not unnecessarily show you information that you have already seen or have indicated as not being of interest to you. Cookies therefore enable the Amenity Horticultural Services Website to offer you a more personalised service. You agree to our use of cookies and/or any other data tracking or gathering technologies we employ in the future. If you do not wish to receive such cookies from us, please adjust your browser's settings accordingly (See "Adjusting your Browser's Cookie Settings" below). Please note however that this may restrict your use of the Amenity Horticultural Services Website.


6.1 In order to help the Data Controller keep your information up to date registered users may be asked to provide details of any changes in their information at regular intervals.

6.2 If any of the information that you have provided to Amenity Horticultural Services changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to or writing to us at the address below.


7.1 We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.

7.2 We further undertake that we will not hold information about you which is excessive in respect of the purposes for which it is processed.


8.1 You have certain rights under the Data Protection Act in relation to the information that we hold about you. These rights include the rights set out below:

8.1.1 You are entitled to have access to your personal data. You may request by writing to Amenity Horticultural Services (at the address given in Clause 9 below), details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of response. You may be charged a reasonable fee (as permitted by the Data Protection Act 1998) for this information.

8.1.2 You are entitled, by writing to Amenity Horticultural Services, to require that Amenity Horticultural Services not commence using the information and request that Amenity Horticultural Services stop using information about you for the purpose of direct marketing i.e. the communication to you (by whatever means) of any advertising or marketing material;

8.1.3 You are entitled, by writing to Amenity Horticultural Services, to require us to ensure that no decision taken by or on behalf of Amenity Horticultural Services and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct; and

8.1.4 if it is held by a court that the personal information held is inaccurate, you are entitled to apply to ask the court for an order that such inaccurate information be rectified, blocked, destroyed, or erased.


By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.


If you would like to contact us with any queries or comments regarding our privacy policy, please send an email or write to:

Amenity Horticultural Services Limited
Coppards Lane
East Sussex
TN31 6QN


If you're using Internet Explorer 9, 10 or 11:
1. Click the Tools menu.
2. Select Internet Options.
3. Click the Privacy tab.
4. Click the Default button
5. Click the OK button.

If you're using Google Chrome 38.0.2125.111 m or latest version
1. Click the Tools tools menu menu.
2. Select Options.
3. Click the Under the Hood tab and find the "Privacy" section.
4. In the "Cookie settings" menu, select either: Allow all cookies or Accept cookies only from sites I visit
5. Click Close.

If you're using Firefox 33.02 or latest version:
1. Click the Tools menu. (On a Mac, click the Firefox menu.)
2. Select Options. (On a Mac, select Preferences.)
3. Click the Privacy tab.
4. Select the 'Accept cookies from sites' checkbox.
5. Click the OK button.

If you're using Safari 7 or latest version:
1. Click the Safari menu.
2. Select Preferences.
3. Click Security.
4. In the 'Accept Cookies' section, select Always